The purpose of this website is to inform the public about the threat posed
by mandatory arbitration clauses that are being inserted into consumer
When buying a product or entering into a service contract, thousands of
people everyday are unknowingly giving up their right to sue, and as a
practical matter, their rights to a legal remedy by entering into such
As companies learn they can avoid class action litigation with
this simple slight of hand, honesty becomes less important in their
business dealings. As a result, companies that do business openly and
honestly suffer or turn to similar conduct.
America is quickly becoming the land of unjust and unfair dealings.
Mandatory arbitration clauses in consumer contracts are nothing to big corporations but a license
for consumer abuse.
Arbitration does have a purpose and can serve a beneficial purpose when
used in commercial agreements,
that is agreements where parties are represented by lawyers, the contract
is a product of legitimate bargained terms, and all parties are clearly
aware of the implications. Also, arbitrations can be useful in
connection with collective bargaining agreements and the resolution of
disputes arising from those agreements. However, when mandatory
arbitration clauses are placed in consumer transactions, the result is
almost always unfair to the consumer.